Privacy Policy

Last updated

This personal data privacy policy has been written by Coopo, whose registered office is located at 153 chemin du ruisseau 38190 Laval-en Belledonne, France, in accordance with the provisions of Law No. 78-17 of January 6, 1978, as amended (known as the "Loi informatique et libertés" or "LIL") and the General Data Protection Regulation ("GDPR") No. 2016/679. 

Coopo is required to collect your personal data when you visit the website Coopo.fr and, as such, Coopo is considered the data controller for your data.  

Coopo commits to limiting the collection of personal data to what is strictly necessary (data minimization).   

The platform is hosted by Framer with an optimal level of security. This means, in particular, that physical access to the systems is strictly controlled, that software and systems are monitored, patched, and updated with the relevant security upgrades, and that anti-intrusion devices to prevent attacks are used.

SECTION 1 – What types of personal data do we collect and for what purpose?   

1 - Cookies: In order to improve the site's interactivity and our services, connection trackers, known as "cookies", are placed on your computer, mobile, or tablet. You can technically block them using your browser settings, but your experience on the site may be degraded. Furthermore, you have the option to object to the use of audience measurement trackers strictly necessary for the operation and routine administration of the website in the cookie management window. 

2 - Contact Form: The data must be provided; otherwise, we cannot respond to your request. These are: Last name, first name, email status, organization. We use this information solely for the purpose of being able to respond to your contact request. 

3 – Newsletter Form: The data must be provided; otherwise, we cannot respond to your newsletter subscription request. The only data processed is the email address. 

SECTION 2 – What is the legal basis for processing your data?   

We collect and process your personal data in compliance with regulations and only under the following legal bases:  

  • Consent: When you agree to receive commercial or promotional communications from Coopo or when you accept optional cookies

  • Legitimate interest: When you provide us with personal information via the contact form or for essential cookies. 

SECTION 3 – Who do we share your data with?  

Your personal data is not shared outside of the various departments of Coopo, our partners involved in cookie management (Brevo) and the contact form (Google), and the website host. We do not sell or rent your personal data to third parties under any circumstances, and there is no transfer of data outside the European Union.  

SECTION 4 – How long do we keep your personal data?  

We retain your personal data only for as long as reasonably necessary:  

  • Data sent via the contact form: The duration is 3 years from the last contact;  

  • Newsletter contact data : Until consent is withdrawn or 3 years from the last contact;  

  • Cookies : Saving your choices regarding cookie consent is for 12 months, and cookies placed upon consent expire after 13 months ; 

SECTION 5 – What are your rights? 

We guarantee you the right to access the personal information we hold about you, to request that this information be rectified, restricted, or deleted. You may also request a copy of your personal data or object to its processing. 

We have appointed a data protection officer whom you can contact for any questions regarding the processing of your personal data and to exercise your rights at the following addresses. You can exercise these rights by contacting Coopo: 

  • Either by email: rgpd@coopo.fr; 

  • Or by post : 153 chemin du ruisseau, 38190 Laval-en Belledonne, France ;

For any request or information concerning the exercise of your rights, you must indicate your first and last name; we will contact you to obtain further information and possibly a copy of your ID depending on your request (the latter will be destroyed as soon as the right has been exercised). It is essential to indicate precisely the right you wish to exercise, as well as your email or postal address so we can contact you. We will respond to this request within one month, unless there is a particular difficulty.  

SECTION 6 – Complaints  

You retain the right to lodge a complaint with the supervisory authority (CNIL), on its website via the following link: https://www.cnil.fr/fr/plaintes or by postal address: Service des Plaintes – 3 Place de Fontenoy – TSA 80715 – 75334 PARIS CEDEX 07. 

SECTION 7 – Changes to the Privacy Policy

Coopo may modify or update this Privacy Policy when necessary to reflect changes in current laws, regulations, or practices. Therefore, we invite you to consult it periodically. For any questions regarding this privacy policy, you can contact us by sending an email to: rgpd@coopo.fr